annarbor | TRINITY HEALTH AT HOME: Centralized Kit Logistics Coordinator in Livonia, MI

TRINITY HEALTH AT HOME: Centralized Kit Logistics Coordinator

  • Trinity Home Health Services
  • $45,640.00 - 71,200.00 / Year *
  • 15300 Westmore
  • Livonia, MI 48153
  • Full-Time
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Trinity Health at Home is a national home care, palliative care and hospice organization serving communities in nine states. We are a comprehensive, trusted provider of home care and end-of-life care in the sacred place that people call home. A Catholic-based, non-profit organization, we serve patients and their loved ones with home care (skilled nursing, physical/occupational and speech therapy and medical social work), palliative care, hospice and bereavement services. Our legacy continues with a pioneering, future-thinking care model. We blend clinical expertise with our exclusive Home Care Connect virtual care program to help patients achieve their health goals. We have energizing new vision and strategy. Join us and shape the future of healthcare!

Position Purpose: Our Kit Logistics Coordinator works as a collaborative team member of our Virtual Care Center to coordinate the delivery, pick up, activation and other kit logistics activities, including coordinating and communicating the logistics for efficient deployment of RPM devices within 24 hours of being ordered. May provide welcome and activation calls to patients as devices are deployed. Keeps track of RPM devices and validates status, availability, and location at all times. Keeps track of trends, issues and quality initiatives related to Home Care Connect; makes suggestions for efficient use of devices. Monitors agency management of device logistics and takes actions to achieve deployment/use metrics. Carries out duties in a manner that provides a high level of customer satisfaction. Requires the ability to perform a variety of duties characterized by frequent change and a fast paced environment.

Minimum Qualifications:

  • Associates degree in business or health field preferred. Medical Assistant certification or some college required.
  • One to two years of scheduling and or logistics experience preferred
  • Must possess interpersonal skills sufficient to interact effectively with clients and their families, as well as caregivers, peers, subordinates, and other agencies.
  • Previous experience in a health care scheduling environment highly desirable.
  • Computer literacy required. Excel, Word, scheduling and logistics software preferred.
  • Ability to consistently demonstrate commitment to the Mission and Organizational Code of Ethics, and adhere to the Compliance Program. ?

Benefits:

Along with our first-rate comprehensive benefits package that includes health, dental and vision insurance, pension and 403(b), life insurance, short/long term disability, generous Paid Time Off; we offer our employees tuition reimbursement for continuous learning opportunities and provide them with all the necessary tools and resources to perform their role to the fullest.

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* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.